We Solve Email Problems
for the NHS
archiving - migration - storage
NHSmail - Microsoft365/N365 - Exchange - Microsoft Outlook
We Solve Email Problems
for the NHS
The Mailsafe email archive is a single instance storage solution (SIS) meaning only one copy of an email is archived. Furthermore, an average of 50% compression on emails also delivers significant storage savings.
All emails in the Mailsafe archive are private by default. This means users can only search for emails where they have ownership of i.e. their email address appears in the TO, FROM, CC or BCC field.
A POWERUSER has the ability to search the entire archive and can be one or more people e.g. IT Director, FOIA Officer, HR Director. Only accesible via a secure login, all POWERUSER searches are logged and recorded with details of the USER, MACHINENAME/IP, DATE, SEARCH CRITERIA providing a full audit trail.
The Alias feature enables certain sections of the archive to be made available to those with the the necessary privileges – in essence a User can be associated with more than one email address. E.g. Employee1 leaves, Employee2 can be granted access to also search for Employee1’s emails from the archive.
This feature is invaluable when migrating to NHSmail as it enables users to look for archived emails in their old @nhstrust.nhs.uk emails AND their @nhs.net archived emails.
Email archiving is automatically done for the user. A regular background routine (e.g. every minute) within Outlook can archive emails automatically whilst retaining an exact mirror of the user’s Personal Folder structure in the archive. Users do not have to change the way they use Outlook continuing to drag and drop (file) their emails as normal into their desired folders. Archived emails can be automatically deleted (if required) keeping them within any set mailbox quota.
Perfect for departments, teams or all users, “Compliance-style” archiving is the ability to set the Automatic Archiving routine to archive all emails older than zero days every minute. Mailsafe will archive all emails sent or received by each user which is as close to true Compliance archive as is possible within NHSmail or N365. An additional feature to then delete emails in the mailbox older than ‘n’ days means they will always stay within their mailbox quota.
Mailsafe’s PST Discovery tool can locate and report on PST files on all client machines, servers, and drives to build the complete picture of what is currently being stored. The tool will report on the machine name/IP, name and location of the PST file, size and the date it was last modified – these reports can be exported or printed for further analysis.
Once this discovery piece has been completed, selected or all PST files can be archived to Mailsafe. Emails are imported into the archive and each PST file Personal Folder structure is retained for easy searching and finding by users in the future.
The PST files can then be removed from your network to free up valuable storage space and reduce your backup procedures.
Mailsafe for Exchange Server offers compliance archiving via the Journaling feature, meaning a copy of every single email can be archived away.
Additionally the Mailbox Management tool can target user mailboxes and archive historical emails. Archived emails can be deleted automatically (of required) to ensure any user stays within a sensible mailbox quota.
These features are also useful tools for archiving Exchange emails prior to a migration to NHSmail/N365
The Mailsafe CCTN module will extract all Calendars, Contacts, Tasks and Notes to a secure, temporary folder within the Mailsafe archive. Once on the new service (NHSmail/N365), users can re-import these into their new mailbox as full, editable items.
This makes for a smooth transition to NHSmail with virtually zero effort required from the IT team or users.
Installation is via a remote access connection and is typically no more than 3 hours, even for a large NHS Trust. Full installation, setup, and testing is included along with a technical handover session.
All sites are allocated a dedicated Mailsafe Technical Account Manager (TAM) who will be your key point of contact. The TAM will perform the installation and hand hold you throughout your entire project, fully supported by our technical support team. All our TAMs have strong experience delivering complex projects across the NHS helping you to deliver a fuss-free project.
The Mailsafe email archiving infrastructure is simple yet a secure configuration with a SQL Server, and separate filestore location for the physical emails. A quick remote-access installation with full training, knowledge transfer, testing, and a dedicated Technical Account Manager to support you throughout your project!
Perfect for N365, Office365, or on-site Microsoft Exchange Server
2010, 2013, 2016, 2019
2013, 2016, 2019
MICROSOFT SQL SERVER
2012, 2014, 2016, 2017, 2019
The Mailsafe email archiving infrastructure is simple yet a secure configuration with a SQL Server, and separate filestore location for the physical emails.